EXTOL: As a wedding planner, how do you handle so-called
bridezillas?
Lott: In the industry, we all laugh at the shows because they
pick the worst of the worst. I have been very blessed … that
I have had very few “bridezillas.” Most of these girls are very
grateful for the help, which is why they hired me in the first
place. If they get a little tense right before their wedding,
which is very common, we talk it out. … I try very hard to let
them know I’m on top of this.
EXTOL: What should the wedding planner do and what
should the couple take care of?
Lott: Everything, down to scheduling everything. I create
timelines and itineraries, an overall day-of timeline for the
ceremony and the reception so everybody’s on the same
page. I make sure the DJ’s doing what he’s supposed to be
doing, the venue’s doing what they’re supposed to do, and if
that includes catering, we’ve gone over that menu 15 times.
I don’t want that bride to think about anything but enjoying
her day. … I keep a bride box with me on the day of the
wedding of all the “what ifs.” If this breaks, if this needs to be
taped, a first-aid kit, things like that that they would never
have thought to bring.
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